How FindBestKB Makes Money — Full Transparency
We earn affiliate commissions when you sign up through our links. This is how we keep the site free and independent. Below is every knowledge base we cover, what we earn (if anything), and a clear explanation of how rankings actually work.
Every knowledge base We Cover
This table covers all 30 knowledge bases in our database. Affiliate relationships are disclosed fully — nothing is hidden.
| knowledge base | Do we earn commission? | Affiliate Network | Does this affect our ranking? |
|---|---|---|---|
| Notion | Yes | PartnerStack | No — rankings are based on features, pricing, and user fit |
| Confluence | No | None | No — rankings are based on features, pricing, and user fit |
| Guru | No | None | No — rankings are based on features, pricing, and user fit |
| Document360 | Yes | Impact | No — rankings are based on features, pricing, and user fit |
| Helpjuice | No | None | No — rankings are based on features, pricing, and user fit |
| Zendesk Guide | Yes | Impact | No — rankings are based on features, pricing, and user fit |
| Freshdesk KB | Yes | PartnerStack | No — rankings are based on features, pricing, and user fit |
| Intercom Articles | Yes | Impact | No — rankings are based on features, pricing, and user fit |
| GitBook | No | None | No — rankings are based on features, pricing, and user fit |
| Slite | No | None | No — rankings are based on features, pricing, and user fit |
| Nuclino | No | None | No — rankings are based on features, pricing, and user fit |
| Tettra | No | None | No — rankings are based on features, pricing, and user fit |
| BookStack | No | None | No — rankings are based on features, pricing, and user fit |
| Archbee | No | None | No — rankings are based on features, pricing, and user fit |
| Slab | No | None | No — rankings are based on features, pricing, and user fit |
| Bloomfire | No | None | No — rankings are based on features, pricing, and user fit |
| KnowledgeOwl | No | None | No — rankings are based on features, pricing, and user fit |
| ProProfs KB | No | None | No — rankings are based on features, pricing, and user fit |
| HubSpot KB | Yes | Impact | No — rankings are based on features, pricing, and user fit |
| Zoho Desk KB | No | None | No — rankings are based on features, pricing, and user fit |
| Notaku | No | None | No — rankings are based on features, pricing, and user fit |
| Mintlify | No | None | No — rankings are based on features, pricing, and user fit |
| ReadMe | No | None | No — rankings are based on features, pricing, and user fit |
| Docusaurus | No | None | No — rankings are based on features, pricing, and user fit |
| MkDocs | No | None | No — rankings are based on features, pricing, and user fit |
| Coda | No | None | No — rankings are based on features, pricing, and user fit |
| ClickUp Docs | Yes | Impact | No — rankings are based on features, pricing, and user fit |
| Monday Docs | Yes | Impact | No — rankings are based on features, pricing, and user fit |
| Trainual | No | None | No — rankings are based on features, pricing, and user fit |
| Zendesk Suite | Yes | Impact | No — rankings are based on features, pricing, and user fit |
knowledge bases we recommend but DON'T earn from
These 21 knowledge bases have no affiliate program or we have no active relationship. We still list, review, and recommend them when they are the best fit — because our job is to help you, not to maximise our revenue.
- Confluence
- Guru
- Helpjuice
- GitBook
- Slite
- Nuclino
- Tettra
- BookStack
- Archbee
- Slab
- Bloomfire
- KnowledgeOwl
- ProProfs KB
- Zoho Desk KB
- Notaku
- Mintlify
- ReadMe
- Docusaurus
- MkDocs
- Coda
- Trainual
How Our Rankings Work
Our rankings are entirely editorial. Every knowledge base is evaluated on the same set of criteria regardless of whether we have an affiliate relationship:
- Pricing transparency — Is pricing publicly listed? Are there hidden fees?
- Ease of use — How quickly can a new user become productive?
- Feature depth — Core knowledge base capabilities vs. what teams actually need.
- Integration ecosystem — Quality of native integrations and API.
- Support quality — What is available at each pricing tier?
- Mobile experience — iOS and Android apps evaluated separately.
Affiliate commissions vary significantly across programs — some pay 40% recurring, others pay nothing. If commission rates influenced rankings, our top picks would look very different. They don't. Salesforce — which has no affiliate program — is ranked #2 overall because it deserves it.
We do a full audit of all ratings quarterly. Major changes (pricing hikes, product acquisitions, new plan tiers) are reflected as soon as we confirm them.
Questions?
If you have any questions about our affiliate relationships, how we earn, or our editorial process, we are happy to explain in detail.
Contact us